Shipping policy
Processing Time
All orders are processed within 2–5 business days.
Once your order has been prepared and packaged, it will be shipped using the method selected at checkout.
Shipping Times
Estimated delivery times:
- United States: 3–7 business days
- International: 7–21 business days (varies by location)
Shipping times are estimates and may vary due to carrier delays, holidays, or unforeseen circumstances.
Shipping Rates
Shipping costs are calculated at checkout based on your location and selected shipping method.
Tracking
Once your order ships, you will receive a tracking number via email so you can follow your package.
Packaging
All prints are carefully packaged to ensure they arrive safely.
- Smaller prints are shipped in protective flat mailers
- Larger prints are shipped in durable tubes or reinforced packaging
International Shipping
International customers are responsible for any customs fees, duties, or taxes required by their country.
Delays & Issues
If your order is delayed or arrives damaged, please contact us at:
Christopher@thestudiomoti.com
We’ll work with you to resolve the issue as quickly as possible.
Incorrect Address
Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Each piece is carefully handled and packaged with intention to ensure it arrives ready to live in your space.